Below are some suggestions that may help if you're having trouble logging in to the system.

• What if I forgot my Username and/or Password?
  The Username is your email.

If you forgot your Password, the system can send you an e-mail that contains your Password.

• From the Login page, click 'Password help' link.
• Enter your E-mail Address, and click 'go' button.
• If there is an e-mail match in the system, an e-mail containing your Username and Password will be sent to you shortly.

• How do I change my Password? My current password is hard to remember, and I keep forgetting each time I try to login to the system.
  The system automatically assigns a password to your account. However, you may change your password at any time.
• Login to the system using your assigned Username and Password.
• Click 'My Information' on the main navigation menu. This will bring you to ¡°AMY officer page¡± .
• In the field next to 'Password:' is your current password. You can overwrite this with a new password.
• Click the 'Submit' button at the bottom of the form. The next time you login to the system, you will need to enter your new password. If you forget your new password, you can have it sent to you via e-mail by clicking the password help' button on the main navigation menu, and then clicking 'go' link. You will be asked to fill in your e-mail address. Once you submit your information, an e-mail containing your Username and Password will be sent to you shortly.